A Model Context Protocol (MCP) server exposing Genesys Cloud tools for LLMs, including sentiment analysis, conversation search, topic detection and
A Model Context Protocol (MCP) server exposing Genesys Cloud tools for LLMs, including sentiment analysis, conversation search, topic detection and more.
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{
"mcpServers": {
"genesys-cloud": {
"type": "stdio",
"command": "npx",
"args": ["-y", "@makingchatbots/genesys-cloud-mcp-server"],
"env": {
"GENESYSCLOUD_REGION": "<PUT REGION HERE>",
"GENESYSCLOUD_OAUTHCLIENT_ID": "<PUT OAUTHCLIENT ID HERE>",
"GENESYSCLOUD_OAUTHCLIENT_SECRET": "<PUT OAUTHCLIENT SECRET HERE>"
}
}
}
}Configuration as documented by the project. Restart the client after saving.
| Variable | Description | Required |
|---|---|---|
| GENESYSCLOUD_REGION | Configuration value read at startup. | Optional |
| GENESYSCLOUD_OAUTHCLIENT_ID | Configuration value read at startup. | Optional |
| GENESYSCLOUD_OAUTHCLIENT_SECRET | Credential the server authenticates with. | Yes |
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