Zendesk MCP Server

This server provides a comprehensive integration with Zendesk. It offers:

Local serverstdio

What is the Zendesk MCP server?

Zendesk mcp server connects Zendesk to AI assistants that speak the Model Context Protocol. This server provides a comprehensive integration with Zendesk. It offers:.

What Zendesk does

This server provides a comprehensive integration with Zendesk. It offers:

Tools it exposes

Once connected, the assistant can call these 6 tools directly:

  • get_tickets — The get_tickets tool exposed by this server
  • get_ticket — The get_ticket tool exposed by this server
  • get_ticket_comments — The get_ticket_comments tool exposed by this server
  • create_ticket_comment — The create_ticket_comment tool exposed by this server
  • create_ticket — The create_ticket tool exposed by this server
  • update_ticket — Update fields on an existing Zendesk ticket (e.g., status, priority, assignee)

Installing the zendesk mcp server

Setup follows the standard MCP pattern: clone or install the server, then register it in your client's configuration file and restart the client. The configuration snippets on this page cover Claude Desktop, Claude Code and Cursor.

Where it fits

Developer-tool servers are usually the first ones people connect, because they turn "help me with this code" into an assistant that can actually read the repo and act on it. Zendesk sits in that group, and the shape of its toolset — get_tickets, get_ticket, get_ticket_comments among others — tells you what it is really for. Worth comparing against the other developer tools servers in this directory before you commit to one, since several overlap in scope but differ sharply in setup cost and permissions.

Practical notes

  • This server runs locally, so it operates with whatever access your machine and its credentials already have. Scope that deliberately rather than by default.
  • Maintained by reminia.
  • MCP clients ask for confirmation before each tool call by default. Keep that on while you learn what the zendesk mcp server actually does with your data.
  • Every entry in this directory is reviewed by hand before it goes live, and details are checked against the project's own documentation.

Available tools

ToolWhat it does
get_ticketsThe get_tickets tool exposed by this server.
get_ticketThe get_ticket tool exposed by this server.
get_ticket_commentsThe get_ticket_comments tool exposed by this server.
create_ticket_commentThe create_ticket_comment tool exposed by this server.
create_ticketThe create_ticket tool exposed by this server.
update_ticketUpdate fields on an existing Zendesk ticket (e.g., status, priority, assignee)

How to install the Zendesk MCP server

{
  "mcpServers": {
      "zendesk": {
          "command": "uv",
          "args": [
              "--directory",
              "/path/to/zendesk-mcp-server",
              "run",
              "zendesk"
          ]
      }
  }
}

Configuration as documented by the project. Restart the client after saving.

Example prompts to try

  • Use Zendesk to get tickets.
  • Use Zendesk to get ticket.
  • Use Zendesk to get ticket comments.

Frequently asked questions

It connects Zendesk to MCP-compatible AI assistants such as Claude and Cursor, exposing 6 tools (get_tickets, get_ticket, get_ticket_comments, and more) that the assistant can call on your behalf. Instead of copying data back and forth by hand, the assistant works with Zendesk directly.