Where does the server run and how is it configured?

It runs as a local binary, configured via the `ZAMMAD_URL` and `ZAMMAD_TOKEN` environment variables. No external daemon or database is needed.

What transport does the server use?

The server uses the standard MCP protocol (stdio transport) as configured in the MCP client’s `mcpServers` block.

What credentials does it need?

It reads `ZAMMAD_URL`, `ZAMMAD_TOKEN` from the environment. Store these in your client's env block or a secrets manager — never commit them to a repository — and grant the narrowest scope that still covers your use case.

SSyncDev

Start a project

Zammad MCP Server

MCP Server for Zammad API

Local serverstdioGo

What is the Zammad MCP Server?

MCP Server for Zammad API

What the server does

Resources allow the AI to read data from Zammad in a structured way using URIs.

zammad://tickets —
Name: — List Tickets
Description: — Lists all tickets accessible by the configured API token
MIME Type: — application/json
zammad://tickets/{ticket_id} — (Template)
Name: — Show Ticket (Resource)

Credentials and setup notes

Go: Version 1.24 or higher installed. * Zammad Instance: Access to a running Zammad instance (URL). * Zammad API Token: An API token generated within your Zammad instance with sufficient permissions.

More MCP options

Compare MCP servers by category, or browse hosted MCP servers if you prefer an endpoint over a local process.

Maintainer setup documentation.

Recorded tools

Check the linked publisher documentation and your connected client's tool list. Names and availability can vary with the server version and account permissions.

Tool	What it does
user.reader	To view and search users.

How to install the Zammad MCP Server

{
  "mcpServers": {
        "zammad": {
            "command": "<path-to>/zammad-go-mcp.exe",
            "args": [],
            "env": {
                "ZAMMAD_URL": "<zammad_url>",
                "ZAMMAD_TOKEN": "<zammad_token>"
            }
        }
    }
}

Configuration as documented by the project. Restart the client after saving.

Configuration

Go: Version 1.24 or higher installed. * Zammad Instance: Access to a running Zammad instance (URL). * Zammad API Token: An API token generated within your Zammad instance with sufficient permissions.

Variable	Description	Required
ZAMMAD_URL	Endpoint or connection string the server talks to.	Yes
ZAMMAD_TOKEN	Credential the server authenticates with.	Yes

Example prompts to try

“Use Zammad to Requires.”
“Use Zammad to Optional.”
“Use Zammad to user.reader.”

Frequently asked questions

At minimum `ticket.agent` (or `ticket.customer`) to view/create/search tickets and add articles, and `user.reader` to view/search users. Broader permissions may be required for future additions.

Alternatives to the Zammad MCP Server

Slack Archived Reference

Your assistant inside the workspace — read channels, search history, post messages and tame the noise.

CommunicationTypeScript★ 63.0k

Fonoster

Build a programmable telecommunications stack for connecting telephony services with the Internet via a cloud-based utility.

AI & ML ServicesTypeScript★ 8.1k

Ask Xverum

Find and enrich people from 750M professional profiles, with Next Move Signal job-change scores. Search by role, seniority, skills, industry, and location in plain English. Pull profiles with…

CommunicationRemote

Domain-radar

High-Speed Domain Keyword Matrix, TLD Coverage & RDAP Availability Radar (Powered by insight.surf)

Communication

open-brain-server

A self-hostable memory server for MCP clients (Claude, ChatGPT, any assistant that speaks MCP). Thoughts flow in from Telegram, pipelines, or direct capture, and land in a Newman-IDF weighted entity…

DatabasesRemote

gsc-seo-mcp

Connect Google Search Console to Cursor, Claude, or Gemini. Ask questions in plain English and get real SEO data back.

Search & Web Scraping