A Model Context Protocol server that lets an assistant explore a Matrix42 instance the way an experienced consultant would: find the right web service, read the real data model, query records with…
matrix42-mcp is an MCP project maintained in the sus-tech-gmbh/matrix42-mcp repository. The maintainer describes its purpose as “A Model Context Protocol server that lets an assistant explore a Matrix42 instance the way an experienced consultant would: find the right web service, read…”. Read the project documentation for the complete scope.
The documented npm package is matrix42-mcp. The configuration below comes from the maintainer’s example; adapt its paths and account values to your environment.
The example declares M42_HOST, M42_API_TOKEN. Secret-looking values have been replaced with placeholders. Required and optional labels are shown only when the documentation states them.
Project documentation · Repository · Discovery listing. This profile records the public documentation checked on 2026-10-08.
Check the linked publisher documentation and your connected client's tool list. Names and availability can vary with the server version and account permissions.
| Tool | What it does |
|---|---|
| server_info | Reports which Matrix42 instance is connected and verifies the credentials work. Never returns credentials. |
| webservice_discovery | Discovers the REST API. See the actions below. |
| schema_discovery | Explores the data model: data definitions, configuration items, attributes, relations, pickup values. |
| data_query | Reads records: ASQL queries, saved views, journal entries, attachments, plus an ASQL guide and validator. |
| service_desk | Searches tickets of any kind, answers service-level questions, and browses assets, contracts, catalog services, bookings, knowledge articles, approvals… |
| ticket_actions | Writes - the ticket lifecycle: create, close, take over, forward, pause, reopen, set deadlines, track time, add journal entries. Only present when… |
| Action | Notes |
| api_overview | - |
| list_operations | search?, service_id?, limit? |
| list_services | - |
| describe_operation | operation_id |
| schema_overview | - |
| list_data_definitions | search?, include_pickups?, limit? |
| list_configuration_items | search?, limit? |
| describe_data_definition | name, include? |
| describe_configuration_item | name |
| get_pickup_values | pickup_class or name+attribute |
| asql_guide | - |
| validate_asql | class, expression |
| query | class, columns?, where?, sort?, page_size?, page? |
| get_fragment | class, fragment_id |
| get_object | ci_name, object_id |
| list_journal | object_id |
| list_attachments | object_id |
| deep_link | object_id, view_type? |
| data_model | - |
| search_tickets | kind, plus subject, category_name and/or states |
| get_ticket | ticket_object_id |
| sla_for_ticket | ticket_object_id |
| sla_times | ticket_object_id |
| browse | domain, search?, where?, limit? |
| find | search, domains?, limit? |
| create_ticket | Returns the new object id, which every other action takes directly. |
| close_ticket | Closes by object id, with an optional solution and closing reason. |
| add_journal_entry | Adds a comment to any object, with optional template parameters. |
| classify_ticket | Only suggests a type from text - changes nothing. |
| forward | Hands tickets to a role_id or user_id, optionally applying an OLA. |
| pause | Holds a ticket, optionally stopping the escalation clock (not_escalate_while_paused). |
| reopen | Reverses a close, with a reason. |
| return_to_role | Gives one ticket back to its responsible role. |
| set_deadline | Sets the date the ticket must be handled by. |
| track_working_time | Books effort, optionally typed (investigation, resolution, …). |
| transform | Turns tickets into another type - an incident into a service request, say. Rewrites what the record is; fields the target type lacks are lost. |
| Prompt | For |
| explore_instance | Getting oriented in an unfamiliar instance |
| build_query | Turning a question into a validated ASQL query |
| triage_ticket | Working one ticket end to end, without changing anything |
| safe_change | Walking a write through preview → confirm |
| find_endpoint | Locating the right operation before writing integration code |
| URI | Contents |
{
"mcpServers": {
"matrix42": {
"command": "npx",
"args": [
"-y",
"matrix42-mcp"
],
"env": {
"M42_HOST": "https://matrix42.example.com",
"M42_API_TOKEN": "YOUR_M42_API_TOKEN"
}
}
}
}From the project documentation. Replace placeholders and example paths before connecting.
| Variable | Description | Required |
|---|---|---|
| M42_HOST | Declared in the maintainer’s client configuration. | Check documentation |
| M42_API_TOKEN | Declared in the maintainer’s client configuration. | Check documentation |
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