How do I install the servicenow mcp server?

Use a recorded configuration for your client, replace example credential values and paths, and verify the documented runtime. Restart or reconnect the client, then inspect the available tools.

What credentials does it need?

It reads `SN_OAUTH_CLIENT_ID`, `SN_OAUTH_CLIENT_SECRET`, `SN_OAUTH_REFRESH_TOKEN`, `SN_OAUTH_JWT_KEY`, `SN_API_KEY`, `SN_BEARER_TOKEN`, `SN_TLS_CLIENT_KEY`, `SN_HTTP_HOST` from the environment. Store these in your client's env block or a secrets manager — never commit them to a repository — and grant the narrowest scope that still covers your use case.

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Servicenow MCP Server

ServiceNow MCP server — 67 tools over the full REST surface, every auth method, flows, diagrams.

Local serverstdio

What is the Servicenow MCP Server?

ServiceNow MCP server — 67 tools over the full REST surface, every auth method, flows, diagrams.

What it actually does

📖 Documentation site →

Full Table API: query, read, create, update and delete records on any
Extra ServiceNow APIs: Aggregate (Stats), Attachment
Process & plugin APIs: CMDB (class-aware CI CRUD + meta via IRE),
Script intelligence — read and search the instance's own code (business
Flow tracing & code checking — (Phase 8): deterministically trace what a
Self-documentation — a local Markdown knowledge base (read/write/search) plus

Configuration

Node.js 20+ (enforced: engines + a runtime guard with a clear message; the project targets the version in .nvmrc).

More MCP options

Compare MCP servers by category, or browse hosted MCP servers if you prefer an endpoint over a local process.

Maintainer setup documentation.

How to install the Servicenow MCP Server

{
  "mcpServers": {
    "servicenow-mcp-ai": {
      "command": "npx",
      "args": ["-y", "servicenow-mcp-ai"],
      "env": {
        "SN_OAUTH_CLIENT_ID": "your-value",
        "SN_OAUTH_CLIENT_SECRET": "your-value",
        "SN_OAUTH_REFRESH_TOKEN": "your-value",
        "SN_OAUTH_JWT_KEY": "your-value",
        "SN_API_KEY": "your-value",
        "SN_BEARER_TOKEN": "your-value",
        "SN_TLS_CLIENT_KEY": "your-value",
        "SN_HTTP_HOST": "your-value"
      }
    }
  }
}

Add to claude_desktop_config.json, then restart Claude Desktop.

Configuration

Node.js 20+ (enforced: engines + a runtime guard with a clear message; the project targets the version in .nvmrc).

Variable	Description	Required
SN_OAUTH_CLIENT_ID	Configuration value read at startup.	Optional
SN_OAUTH_CLIENT_SECRET	Credential the server authenticates with.	Yes
SN_OAUTH_REFRESH_TOKEN	Credential the server authenticates with.	Yes
SN_OAUTH_JWT_KEY	Credential the server authenticates with.	Yes
SN_API_KEY	Credential the server authenticates with.	Yes
SN_BEARER_TOKEN	Credential the server authenticates with.	Yes
SN_TLS_CLIENT_KEY	Credential the server authenticates with.	Yes
SN_HTTP_HOST	Endpoint or connection string the server talks to.	Optional

Example prompts to try

“Use Servicenow to Self-documentation.”
“Use Servicenow to Prompts.”
“Use Servicenow to Least.”

Frequently asked questions

ServiceNow MCP server — 67 tools over the full REST surface, every auth method, flows, diagrams. Confirm the tools offered by your installed version in the connected client. Tool availability and permissions depend on the server and account configuration.