How do I install the servicenow mcp server?

This profile does not contain a verified copy-paste launch configuration. Follow the current project documentation to confirm the runtime, entry point, transport and authentication before registering it in your client.

What credentials does it need?

It reads `SERVICENOW_INSTANCE_URL`, `SERVICENOW_USERNAME`, `SERVICENOW_PASSWORD`, `SERVICENOW_AUTH_TYPE`, `SERVICENOW_CLIENT_ID`, `SERVICENOW_CLIENT_SECRET`, `SERVICENOW_TOKEN_URL`, `SERVICENOW_API_KEY` from the environment. Store these in your client's env block or a secrets manager — never commit them to a repository — and grant the narrowest scope that still covers your use case.

SSyncDev

Start a project

Servicenow MCP Server

A Model Completion Protocol (MCP) server implementation for ServiceNow, allowing Claude to interact with ServiceNow instances.

Local serverstdioPython

What is the Servicenow MCP Server?

A Model Completion Protocol (MCP) server implementation for ServiceNow, allowing Claude to interact with ServiceNow instances.

What you get

This project implements an MCP server that enables Claude to connect to ServiceNow instances, retrieve data, and perform actions through the ServiceNow API. It serves as a bridge between Claude and ServiceNow, allowing for seamless integration.

Connect to ServiceNow instances using various authentication methods (Basic, OAuth, API Key)
Query ServiceNow records and tables
Create, update, and delete ServiceNow records
Execute ServiceNow scripts and workflows
Access and query the ServiceNow Service Catalog
Analyze and optimize the ServiceNow Service Catalog

Configuration and credentials

Python 3.11 or higher - A ServiceNow instance with appropriate access credentials

More MCP options

Compare MCP servers by category, or browse hosted MCP servers if you prefer an endpoint over a local process.

Maintainer setup documentation.

How to install the Servicenow MCP Server

{
  "mcpServers": {
    "ServiceNow": {
      "command": "/Users/yourusername/dev/servicenow-mcp/.venv/bin/python",
      "args": [
        "-m",
        "servicenow_mcp.cli"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "https://your-instance.service-now.com",
        "SERVICENOW_USERNAME": "your-username",
        "SERVICENOW_PASSWORD": "YOUR_SERVICENOW_PASSWORD",
        "SERVICENOW_AUTH_TYPE": "basic"
      }
    }
  }
}

From the project documentation. Replace placeholders and example paths before connecting.

Configuration

Python 3.11 or higher - A ServiceNow instance with appropriate access credentials

Variable	Description	Required
SERVICENOW_INSTANCE_URL	Declared in the maintainer’s client configuration.	Check documentation
SERVICENOW_USERNAME	Declared in the maintainer’s client configuration.	Check documentation
SERVICENOW_PASSWORD	Declared in the maintainer’s client configuration.	Check documentation
SERVICENOW_AUTH_TYPE	Declared in the maintainer’s client configuration.	Check documentation

Example prompts to try

“Use Servicenow MCP to Solution.”
“Use Servicenow MCP to Note.”
“Use Servicenow MCP to Prerequisites.”

Frequently asked questions

A Model Completion Protocol (MCP) server implementation for ServiceNow, allowing Claude to interact with ServiceNow instances. Confirm the tools offered by your installed version in the connected client. Tool availability and permissions depend on the server and account configuration.