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MCP Request MCP Server

Secure MCP server for Request Tracker (RT) ticket management

Local serverstdio

What is the MCP Request MCP Server?

Secure MCP server for Request Tracker (RT) ticket management

What the server does

  • Secure Credential Handling — Passwords stored as SecretStr, never logged
  • Full Ticket Management — Search, view, create, update, and resolve tickets
  • Time Tracking — Track time worked on tickets
  • Workflow Automation — Pre-built workflows like checklist completion
  • Cross-Platform — Works on Linux, macOS, and Windows

Available tools

The toolset is worth reading before you wire it up, because it tells you what the integration is really for:

  • Communication — The Communication tool exposed by this server
  • Creation — The Creation tool exposed by this server
  • Workflows — The Workflows tool exposed by this server

More MCP options

Compare MCP servers by category, or browse hosted MCP servers if you prefer an endpoint over a local process.

Maintainer setup documentation.

How to install the MCP Request MCP Server

{
  "mcpServers": {
    "request-tracker": {
      "command": "uvx",
      "args": ["mcp-request-tracker-crunchtools"]
    }
  }
}

Add to claude_desktop_config.json, then restart Claude Desktop.

Example prompts to try

  • “Use MCP Request to Communication.”
  • “Use MCP Request to Creation.”
  • “Use MCP Request to Workflows.”

Frequently asked questions

Secure MCP server for Request Tracker (RT) ticket management Confirm the tools offered by your installed version in the connected client. Tool availability and permissions depend on the server and account configuration.

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