PDI Bridge for Claude MCP Server

Connect Claude Desktop to your ServiceNow PDI — query records, inspect Business Rules, review ACLs, and troubleshoot against your live instance.

Local serverstdio

What is the PDI Bridge for Claude MCP Server?

PDI Bridge for Claude is an MCP project maintained in the jxrlabs/pdi-bridge-for-claude repository. The maintainer describes its purpose as “Connect Claude Desktop to your ServiceNow PDI — query records, inspect Business Rules, review ACLs, and troubleshoot against your live instance”. Read the project documentation for the complete scope.

Local setup

The project provides a local client configuration using /path/to/pdi-bridge. Follow the repository’s build and installation steps before copying it, and replace example paths with the paths on your own computer.

Configuration values

The example declares SN_INSTANCE, SN_USERNAME, SN_PASSWORD, ENABLE_WRITE. Secret-looking values have been replaced with placeholders. Required and optional labels are shown only when the documentation states them.

Source

Project documentation · Repository · Discovery listing. This profile records the public documentation checked on 2026-10-08.

Recorded tools

Check the linked publisher documentation and your connected client's tool list. Names and availability can vary with the server version and account permissions.

Tool	What it does
query_records	Query any table with an encoded query
get_record	Fetch one record by sys_id
list_business_rules	List Business Rules, filtered by table
list_acls	List ACL rules (table + field level)
list_client_scripts	List Client Scripts, filtered by table
get_script_include	Fetch a Script Include by name
create_record	Create a new record
update_record	Update fields on a record

How to install the PDI Bridge for Claude MCP Server

{
  "mcpServers": {
    "servicenow-pdi-bridge": {
      "command": "/path/to/pdi-bridge",
      "env": {
        "SN_INSTANCE": "dev12345.service-now.com",
        "SN_USERNAME": "admin",
        "SN_PASSWORD": "YOUR_SN_PASSWORD",
        "ENABLE_WRITE": "false"
      }
    }
  }
}

From the project documentation. Replace placeholders and example paths before connecting.

Configuration

Variable	Description	Required
SN_INSTANCE	Declared in the maintainer’s client configuration.	Check documentation
SN_USERNAME	Declared in the maintainer’s client configuration.	Check documentation
SN_PASSWORD	Declared in the maintainer’s client configuration.	Check documentation
ENABLE_WRITE	Declared in the maintainer’s client configuration.	Check documentation