Zendesk MCP Server

A Model Context Protocol (MCP) server that provides AI assistants like Claude with seamless integration to Zendesk Support. Enables natural language interactions with Zendesk tickets, allowing you to search, create…

Local serverstdioMIT

What is the Zendesk MCP Server?

Zendesk MCP Server source profile. From the maintainer documentation: “A Model Context Protocol (MCP) server that provides AI assistants like Claude with seamless integration to Zendesk Support. Enables natural language interactions with Zendesk tickets, allowing you to search, create, update, and manage support tickets through conversational AI.”

Installation

The documented npm package is zd-mcp-server. The configuration below comes from the maintainer’s example; adapt its paths and account values to your environment.

Configuration values

The example declares ZENDESK_EMAIL, ZENDESK_TOKEN, ZENDESK_SUBDOMAIN. Secret-looking values have been replaced with placeholders. Required and optional labels are shown only when the documentation states them.

Source

Project documentation · Repository · Discovery listing. This profile records the public documentation checked on 2026-10-08.

How to install the Zendesk MCP Server

{
  "mcpServers": {
    "zendesk": {
      "command": "npx",
      "args": [
        "-y",
        "zd-mcp-server"
      ],
      "env": {
        "ZENDESK_EMAIL": "your-email@company.com",
        "ZENDESK_TOKEN": "YOUR_ZENDESK_TOKEN",
        "ZENDESK_SUBDOMAIN": "your-company"
      }
    }
  }
}

From the project documentation. Replace placeholders and example paths before connecting.

Configuration

VariableDescriptionRequired
ZENDESK_EMAILDeclared in the maintainer’s client configuration.Check documentation
ZENDESK_TOKENDeclared in the maintainer’s client configuration.Check documentation
ZENDESK_SUBDOMAINDeclared in the maintainer’s client configuration.Check documentation