AI-powered helpdesk management via Model Context Protocol. Connect any MCP-compatible assistant (Claude, ChatGPT, Cursor, Cline) to your support workspace — no custom integration code.
TehProf Support is an MCP project maintained in the ilay25-coder/support-mcp repository. The maintainer describes its purpose as “AI-powered helpdesk management via Model Context Protocol. Connect any MCP-compatible assistant (Claude, ChatGPT, Cursor, Cline) to your support workspace — no custom integration code”. Read the project documentation for the complete scope.
The maintainer’s configuration uses https://support.tehprof.kz/mcp. Check the project’s account and authentication instructions when adding the endpoint to your client.
Project documentation · Repository · Discovery listing. This profile records the public documentation checked on 2026-10-08.
Check the linked publisher documentation and your connected client's tool list. Names and availability can vary with the server version and account permissions.
| Tool | What it does |
|---|---|
| knowledge_search | Full-text search across the knowledge base |
| knowledge_read | Read a specific article |
| knowledge_list | List articles by category |
| onboarding_guide | Step-by-step setup walkthrough |
| onboarding_features | Feature matrix by plan |
| demo_create_ticket | Create a ticket in the sandbox |
| demo_view_ticket | Inspect a demo ticket |
| demo_workflow | Walk the full ticket lifecycle |
| pricing_plans | List all pricing plans |
| pricing_calculate | Personalized plan recommendation |
| system_health | Platform status probe |
| system_info | Server capabilities |
| system_tenant_info | Your tenant metadata |
| settings_get | Read tenant settings |
| settings_update | Update available settings |
| settings_operators | List operators in your team |
| tickets_list | Filtered ticket list |
| tickets_get | Ticket + messages + participants |
| analytics_dashboard | KPI dashboard overview |
| channels_list | Messaging channels |
| channels_status | Per-channel connection state |
| tickets_create | Create new tickets; can sync the customer company/contact by your own stable external IDs (idempotent) and dedupe by external_ref |
| tickets_reply | Post replies on behalf of an operator |
| tickets_update | Change status / priority |
| analytics_sla | SLA compliance report |
| analytics_operators | Per-operator performance |
| automation_rules_list | List automation rules |
| automation_rules_create | Create new rules |
| automation_rules_toggle | Enable / disable rules |
| webhooks_list | Outbound webhooks |
| bitrix_contacts | Search CRM contacts |
| bitrix_deals | List CRM deals |
| bitrix_tasks | Filter Bitrix24 tasks |
| bitrix_task_create | Create Bitrix24 tasks linked to tickets |
| bitrix_users | Portal user directory |
| channels_configure | Configure WA / TG / Email channels |
{
"mcpServers": {
"tehprof-support": {
"url": "https://support.tehprof.kz/mcp",
"transport": "streamable-http"
}
}
}From the project documentation. Replace placeholders and example paths before connecting.
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