Local stdio proxy for the Jitbit Helpdesk MCP endpoint (requires Jitbit 11.21+)
Jitbit Helpdesk MCP MCP server is a hosted integration for AI assistants that speak the Model Context Protocol. Local stdio proxy for the Jitbit Helpdesk MCP endpoint (requires Jitbit 11.21+).
An MCP (Model Context Protocol) server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations.
You will need 2 environment variables: JITBIT_URL, JITBIT_TOKEN. The server will not start without them, which is usually why the tools fail to appear on a first run. Keep credentials in your client's env block or a secrets manager rather than in a file you might commit.
Being a remote server, there is no local install. You register the endpoint with your client, authorise it once, and the tools appear.
This sits in the developer tooling group, where several servers overlap in what they claim to do but differ sharply once you actually set them up. It is maintained by jitbit; worth a glance at recent repository activity before you build anything load-bearing on it.
This entry was verified against Jitbit Helpdesk MCP's own documentation before publication; SyncDev keeps the directory reviewed rather than auto-generated.
#### Claude Desktop, Cursor, Windsurf
```json
{
"mcpServers": {
"jitbit-helpdesk": {
"type": "http",
"url": "https://yourcompany.jitbit.com/api/mcp",
"headers": {
"Authorization": "Bearer your-api-token"
}
}
}
}Configuration as documented by the project. Restart the client after saving.
| Variable | Description | Required |
|---|---|---|
| JITBIT_URL | Endpoint or connection string the server talks to. | Yes |
| JITBIT_TOKEN | Credential the server authenticates with. | Yes |
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