A Model Context Protocol (MCP) server for integrating with iTop ITSM (IT Service Management) systems. This server provides AI assistants with the
Connect Itop MCP to Claude, Cursor or any other MCP client and it stops being a tab you switch to. A Model Context Protocol (MCP) server for integrating with iTop ITSM (IT Service Management) systems. This server provides AI assistants with the ability to interact with iTop through its REST API, enabling operations like ticket. The itop mcp mcp server is what makes that connection.
The toolset is worth reading before you wire it up, because it tells you what the integration is really for:
Prerequisites — 1. iTop Instance: Access to an iTop instance with REST API enabled 2. iTop User Account: User account with "REST Services User" profile 3Configuration is passed through the environment: ITOP_BASE_URL, ITOP_USER, ITOP_PASSWORD, ITOP_VERSION. Treat anything key-shaped as a real credential — scope it to the minimum the server needs, and rotate it if it ever lands in a shared config.
Installation goes through your MCP client rather than a global install: point it at itop-mcp-nodejs on npm and it is fetched when the client starts. The copy-paste blocks for Claude Desktop, Claude Code and Cursor are further down this page.
This sits in the developer tooling group, where several servers overlap in what they claim to do but differ sharply once you actually set them up. Itop MCP's toolset — Prerequisites — is a fair guide to whether it matches your workflow. It is maintained by cdmx1; worth a glance at recent repository activity before you build anything load-bearing on it.
This entry was verified against Itop MCP's own documentation before publication; SyncDev keeps the directory reviewed rather than auto-generated.
| Tool | What it does |
|---|---|
| Prerequisites | 1. **iTop Instance**: Access to an iTop instance with REST API enabled 2. **iTop User Account**: User account with "REST Services User" profile 3. **Environment Variables**: Set the following environment variables: bash |
**For installed package:**
```json
{
"mcpServers": {
"itop": {
"command": "itop-mcp",
"env": {
"ITOP_BASE_URL": "https://your-itop-instance.com",
"ITOP_USER": "your-username",
"ITOP_PASSWORD": "your-password",
"ITOP_VERSION": "1.4"
}
}
}
}Configuration as documented by the project. Restart the client after saving.
| Variable | Description | Required |
|---|---|---|
| ITOP_BASE_URL | Endpoint or connection string the server talks to. | Yes |
| ITOP_USER | Configuration value read at startup. | Optional |
| ITOP_PASSWORD | Configuration value read at startup. | Optional |
| ITOP_VERSION | Configuration value read at startup. | Optional |
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