InvGate Service Desk MCP — 96 tools across 11 domains (incidents, users, knowledge base, assets, time tracking), read-only by default with a 3-tier
InvGate Service Desk MCP — 96 tools across 11 domains (incidents, users, knowledge base, assets, time tracking), read-only by default with a 3-tier write access
Give your AI assistant full access to your InvGate Service Desk — query incidents, look up users, search the knowledge base, check assets, and manage tickets — all through natural language.
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| Variable | Description | Required |
|---|---|---|
| INVGATE_BASE_URL | Endpoint or connection string the server talks to. | Yes |
| INVGATE_API_TOKEN | Credential the server authenticates with. | Yes |
| INVGATE_WRITE_PROFILE | Configuration value read at startup. | Optional |
| INVGATE_TELEMETRY | Configuration value read at startup. | Optional |
| OTEL_EXPORTER_OTLP_ENDPOINT | Configuration value read at startup. | Optional |
| OTEL_EXPORTER_OTLP_HEADERS | Configuration value read at startup. | Optional |
| OTEL_SERVICE_NAME | Configuration value read at startup. | Optional |
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