Enterpret MCP Server

Official

Ask questions across every channel of customer feedback and get cited answers

Remote serverstreamable-http

What is the Enterpret MCP server?

Official Enterpret remote MCP server. Query a unified feedback knowledge graph across tickets, calls, reviews and surveys, with every number traced to source records. Exposed over MCP by the enterpret mcp server, that capability becomes something an assistant can invoke while it works, not something you go and do afterwards.

What it actually does

Official Enterpret remote MCP server. Query a unified feedback knowledge graph across tickets, calls, reviews and surveys, with every number traced to source records.

Its toolset

Everything the assistant can do here goes through one of these:

  • Feedback question answering — Answer a natural-language question against the organisation's unified feedback dataset, returning aggregates with links back to the source records
  • Verbatim quote retrieval — Return the actual customer sentences behind a theme or metric, with speaker attribution
  • Taxonomy and entity discovery — Enumerate the entities, taxonomy values and source-specific metadata fields available to filter and group by
  • Recent activity summary — Summarise the most recent feedback activity flowing into Enterpret

Adding it to your client

Being a remote server, there is no local install. You register the endpoint with your client, authorise it once, and the tools appear.

Configuration

An Enterpret workspace with feedback sources connected. Adding it as a Claude connector requires a paid Claude plan, and Team or Enterprise workspaces need an administrator to enable it first.

When to reach for it

Among the knowledge and memory options, the useful question is rarely "what can it do" but "what does it cost you to run" — permissions, credentials, and how much of your context its toolset consumes. Enterpret's toolset — Feedback question answering, Verbatim quote retrieval, Taxonomy and entity discovery and 1 more — is a fair guide to whether it matches your workflow. It is maintained by Enterpret Inc rather than a third party, which usually means auth handling and breaking changes are dealt with faster.

This entry was verified against Enterpret's own documentation before publication; SyncDev keeps the directory reviewed rather than auto-generated.

Caveats

  • Your data travels to the provider's service, so the usual questions apply about what you send and what they retain.
  • MCP clients confirm each tool call by default. Leave that on until you have watched what the enterpret mcp server does with a few real requests.

What you can do with it

Post-release sentiment check

Ask what customers said about a release across support, reviews and calls, and get the negative themes ranked with links to the records behind each count.

Build a prioritisation case

Turn 'customers hate this flow' into an argument with numbers — how many accounts, which segments, trending which direction — that a roadmap review will accept.

Prepare an account review

Pull every piece of feedback tied to a named account before a QBR, including verbatims with who said them.

Explore before you query

Ask the server which taxonomy values and metadata fields exist so you can slice the data without knowing Enterpret's internal schema.

Available tools

ToolWhat it does
Feedback question answeringAnswer a natural-language question against the organisation's unified feedback dataset, returning aggregates with links back to the source records.
Verbatim quote retrievalReturn the actual customer sentences behind a theme or metric, with speaker attribution.
Taxonomy and entity discoveryEnumerate the entities, taxonomy values and source-specific metadata fields available to filter and group by.
Recent activity summarySummarise the most recent feedback activity flowing into Enterpret.

How to install the Enterpret MCP server

claude mcp add --transport http --scope user enterpret https://wisdom-api.enterpret.com/server/mcp

Configuration

An Enterpret workspace with feedback sources connected. Adding it as a Claude connector requires a paid Claude plan, and Team or Enterprise workspaces need an administrator to enable it first.

Example prompts to try

  • What are customers saying about our new billing flow, and how has the volume changed month over month?
  • Pull the strongest verbatim quotes about onboarding friction from enterprise accounts this quarter.
  • Which feedback themes are growing fastest across support tickets and app reviews?
  • What taxonomy values and metadata fields can I filter on in Enterpret?

Frequently asked questions

No. Enterpret's docs are explicit that there is no initialisation step — once the connector is authorised you ask directly, in plain language. There is no query language to learn, and the server handles working out which parts of the feedback graph are relevant.