MCP Cisco Support MCP Server

MCP server for Cisco Support APIs including Bug Search and future tools

Local serverstdioTypeScript

What is the MCP Cisco Support MCP server?

MCP server for Cisco Support APIs including Bug Search and future tools. The mcp cisco support mcp server wraps that behind the Model Context Protocol, so an assistant can use it through 7 defined tools rather than through you.

What it actually does

A production-ready TypeScript MCP (Model Context Protocol) server for Cisco Support APIs with comprehensive security and dual transport support. This extensible server provides access to multiple Cisco Support APIs including Bug Search, Case Management, and End-of-Life information.

Adding it to your client

Installation on npm is all you need. Most clients run it directly, so configuration is a few lines and a restart.

Its toolset

Everything the assistant can do here goes through one of these:

  • Product — Specific Searches**:
  • API — Status
  • Prerequisites — 1. Get Cisco API Credentials: - Visit Cisco API Console - Create an application and get your Client ID and
  • Verification — 1. Ask Claude about Cisco bugs: "Search for bugs related to memory leaks in Cisco switches"
  • Configuration — 1. Obtain Credentials - Contact your Cisco Account Manager to request Smart Bonding API access
  • Troubleshooting — The Troubleshooting tool exposed by this server
  • Debugging — 1. Test the server manually: bash npx mcp-cisco-support This should start the server in stdio mode without errors

Configuration

You will need 8 environment variables: CISCO_CLIENT_ID, CISCO_CLIENT_SECRET, SUPPORT_API, CISCO_WEB_COOKIE, SMART_BONDING_CLIENT_ID, SMART_BONDING_CLIENT_SECRET, SMART_BONDING_ENV, MCP_BEARER_TOKEN. The server will not start without them, which is usually why the tools fail to appear on a first run. Keep credentials in your client's env block or a secrets manager rather than in a file you might commit.

  1. Get Cisco API Credentials: - Visit Cisco API Console - Create an application and get your Client ID and Secret - Ensure the application has access to the Bug API 2. Install Claude Desktop: - Download from Claude.ai - Make sure you're using a recent version that supports MCP

Caveats

  • It runs with your machine's permissions. That is convenient and also the reason to think about what you point it at before you approve a tool call.
  • Missing credentials fail quietly in some clients — if no tools show up, check the environment block first.
  • MCP clients confirm each tool call by default. Leave that on until you have watched what the mcp cisco support mcp server does with a few real requests.

When to reach for it

This sits in the knowledge and memory group, where several servers overlap in what they claim to do but differ sharply once you actually set them up. MCP Cisco Support's toolset — Product, API, Prerequisites and 4 more — is a fair guide to whether it matches your workflow. It is maintained by sieteunoseis; worth a glance at recent repository activity before you build anything load-bearing on it.

We check each listing at SyncDev against the project's documentation before it goes live — if something here drifts out of date, it is a bug worth reporting.

Available tools

ToolWhat it does
ProductSpecific Searches**:
APIStatus
Prerequisites1. **Get Cisco API Credentials**: - Visit [Cisco API Console](https://apiconsole.cisco.com/) - Create an application and get your Client ID and Secret - Ensure the application has access to the Bug API
Verification1. **Ask Claude about Cisco bugs**: "Search for bugs related to memory leaks in Cisco switches"
Configuration1. **Obtain Credentials** - Contact your Cisco Account Manager to request Smart Bonding API access
TroubleshootingThe Troubleshooting tool exposed by this server.
Debugging1. **Test the server manually**: bash npx mcp-cisco-support This should start the server in stdio mode without errors.

How to install the MCP Cisco Support MCP server

{
     "mcpServers": {
       "cisco-support": {
         "command": "npx",
         "args": ["-y", "mcp-cisco-support"],
         "env": {
           "CISCO_CLIENT_ID": "your_client_id_here",
           "CISCO_CLIENT_SECRET": "your_client_secret_here",
           "SUPPORT_API": "bug,product"
         }
       }
     }
   }

Configuration as documented by the project. Restart the client after saving.

Configuration

  1. Get Cisco API Credentials: - Visit Cisco API Console - Create an application and get your Client ID and Secret - Ensure the application has access to the Bug API 2. Install Claude Desktop: - Download from Claude.ai - Make sure you're using a recent version that supports MCP
VariableDescriptionRequired
CISCO_CLIENT_IDConfiguration value read at startup.Optional
CISCO_CLIENT_SECRETCredential the server authenticates with.Yes
SUPPORT_APIConfiguration value read at startup.Optional
CISCO_WEB_COOKIEConfiguration value read at startup.Optional
SMART_BONDING_CLIENT_IDConfiguration value read at startup.Optional
SMART_BONDING_CLIENT_SECRETCredential the server authenticates with.Yes
SMART_BONDING_ENVConfiguration value read at startup.Optional
MCP_BEARER_TOKENCredential the server authenticates with.Yes

Example prompts to try

  • Use MCP Cisco Support to Product.
  • Use MCP Cisco Support to API.
  • Use MCP Cisco Support to Prerequisites.

Frequently asked questions

It connects MCP Cisco Support to MCP-compatible AI assistants such as Claude and Cursor, exposing 7 tools (Product, API, Prerequisites, and more) that the assistant can call on your behalf. Instead of copying data back and forth by hand, the assistant works with MCP Cisco Support directly.